Your live diary It books into Halaxy, Cliniko and Nookal using the times your diary really has free.
Halaxy diaries are re-read every 5 minutes. Only the practice owner can connect or disconnect it, and disconnecting changes nothing in your software. We’re building the Zanda (formerly Power Diary) connection next: choose Zanda in setup and we’ll let you know when it connects. Where: Practice › Phone & connections › Practice software Halaxy AI receptionist · Cliniko AI receptionist · Nookal AI receptionist · Open in Salutant: Phone & connections
No practice software? Use ours It books into Salutant’s own calendar, and can check a linked calendar for when you’re busy.
Where: Practice › Phone & connections › Linked calendar Open in Salutant: Phone & connections
You approve first Every booking waits for your approval, unless you choose “Put it straight in the diary”.
Set it for the whole practice, or per clinician on a team line. Review lets you change the clinician, type or time before it goes in. Cancel and reschedule requests stay in To do until you act, even after your diary syncs. Where: Receptionist › Rules › Approving bookings Topic: Leave and holidays · Open in Salutant: Rules
Never says “booked” without checking Before it says “booked”, it has the caller’s name and number and checks that exact time is still free.
If saving still fails after the call, the booking is marked “Needs confirming” and your email says “Action needed”. Where: Calendar Open in Salutant: Calendar
Waitlist No time suits? It takes the caller for the waitlist. When a booking is cancelled, To do shows who the time suits.
It notes the days and times that suit each person. You can add people yourself with Add to waitlist. Names, numbers and times only, never a reason or clinical note. Where: To do › Waitlist Open in Salutant: To do