Only real free times from Nookal
It reads your live Nookal availability and offers only times that are genuinely free. Appointments are the length set on the Nookal appointment type, and the caller is told that length.
For practices on Nookal
The Nookal AI receptionist that keeps your rules.
Salutant answers your practice phone day and night, offers only times that are genuinely free in your Nookal diary, and follows your notice period, transfer hours and new-client settings on every call. When it can’t be sure, it takes a message instead of guessing.
Free · no card · test it with your own setup
Transfer hours are a per-practice setting for solo and single-owner accounts today; group practices sharing one number set transfer on or off and the number.
Example · made-up practiceWhat it does with Nookal.
Existing and new clients
Callers are checked by name, date of birth and phone; caller ID is a hint, never proof. Nookal needs a surname and date of birth to create a client, so without both, the booking comes to you as a request and the caller isn’t told they’re booked.
All your active appointment types
Nookal doesn’t mark appointment types as bookable online, so setup lists all your active appointment types, and callers can book any of them unless you tell us otherwise.
Review mode first, hands-free when you’re ready
Review mode is on by default, so nothing touches your Nookal diary without your tap. Switch it off and confirmed bookings land the moment the call ends.
Cancellations and reschedules come to you
It states your cancellation policy to the caller and sends every cancellation and reschedule to you for one-tap action. It never charges, waives or calculates a fee.
Call notes in Nookal, if you want them
Switch it on and each call’s summary is added to the client’s clinical notes in Nookal. Only when the client’s full name and date of birth match the record.
How setup works.
- Create your Salutant account
Tell it about your practice: name, clinicians, hours and what callers usually ask.
- Connect Nookal
Copy your API key from Nookal’s practice settings and paste it in. Setup lists all your active appointment types, and callers can book any of them unless you tell us otherwise.
- Set your rules
Notice period, new clients, transfer hours, cancellation policy and review mode. Each one is a plain setting.
- Test it free, then go live
Call your receptionist from your browser with your own setup, no card needed. When you’re ready, pick a plan, get your number and forward your practice line to it.
Transfer hours are a per-practice setting for solo and single-owner accounts today; group practices sharing one number set transfer on or off and the number.
Example · made-up practice
Example · made-up practiceYour rules, kept on every call.
- Never says “booked” without checking.
It checks the time is still free in Nookal first. If saving still fails after the call, the booking is marked “Needs confirming” and your email says “Action needed”.
- Never books inside your notice window.
A caller who wanted sooner becomes a message for you.
- Never books a new client onto a closed list.
When you’ve paused new clients, it takes their details as a message.
- Never changes a client’s details.
It never edits a name, number or address in Nookal. It reports; a person decides.
- No clinical advice or triage.
A caller describing an emergency is told to call triple zero (000).
- Never keeps call audio.
It keeps a written record and does not record the call, except a voicemail a caller chooses to leave.
Read every rule on the Salutant home page.
Priced by the clinicians we book for.
From $49 + GST a month. A seat is a clinician your receptionist books appointments for; clinicians on questions and messages only are free. Hang up early? We don't charge for calls that end within 20 seconds.
Nookal questions.
Does Salutant book straight into my Nookal diary?
Yes. It offers only times that are free in your Nookal diary. With review mode on, which is the default, each booking waits for your tap. Switch review off and confirmed bookings land in Nookal the moment the call ends.
Why does it ask new callers for a surname and date of birth?
Nookal can’t create a client record without both. If a new caller would rather not give them, Salutant passes the booking to you as a request and doesn’t tell them they’re booked.
How long are the appointments it books?
The length set on the Nookal appointment type. Nookal decides it, so the caller is told the length your diary will actually hold.
What happens if a booking can’t be written to Nookal?
Before it says “booked”, it has the caller’s name and number and checks that exact time is still free in your Nookal diary. If saving still fails after the call, it is marked “Needs confirming” and your email says “Action needed”.
Do hang-ups and short calls cost me?
No. Some callers change their mind about speaking with an AI receptionist, and some calls are spam. In good faith, if a call ends within the first 20 seconds, we don’t charge for it: it uses none of your minutes or balance. Every other call counts each started minute.
Does it add call notes to Nookal?
Only if you switch it on. Then each call’s summary is added to the client’s clinical notes in Nookal, only when the client’s full name and date of birth match the record. It never edits a name, number or address.
Hear it keep your Nookal rules before you pay a cent.
Free test calls with your own setup. No card.